Shipping Policy
Where We Ship
We currently ship to addresses within the United States only.
Processing Time
Orders typically ship within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we expect a delay beyond this window, we will contact you with an updated timeline.
Shipping Costs
Standard orders ship FedEx Ground (3–5 business days) for a flat $9.95 anywhere in the U.S. You'll see the exact cost before completing your purchase.
Expedited Shipping
Need it faster? Call us at 470-582-1334 and we'll arrange expedited shipping for an additional charge.
Carriers
We ship primarily via FedEx, with UPS used occasionally depending on the destination and package. Carrier selection is at our discretion.
Packaging
Memory modules are shipped in anti-static packaging to protect against electrostatic discharge (ESD) during transit. Please retain this packaging if you may need to return the item.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Damaged, Lost, or Delayed Shipments
If your order arrives damaged, please keep all packaging and contact us immediately at marketing@relutech.com so we can file a claim with the carrier and make it right.
If tracking shows delivery but you haven't received your package, or your shipment appears lost in transit, contact us at marketing@relutech.com and we'll work with you to resolve it.
Questions
For any shipping questions, reach out to us at:
RELUTECH 130 Technology Pkwy NW Ste 200 Peachtree Corners, GA 30092 marketing@relutech.com